Knowledgebase

Articles

 How do I cancel my services?

To cancel your services make sure you understand our cancellation policy.Send an email...

 Order Processing Times

Order Processing Times:Office Hours: Monday to Friday 08:00 - 16:00After Hours: Within two hours...

 What is Prorata Billing?

After a certain date we'll automatically add the next month to our invoice. This only happens...

 What is your cancellation period?

All services are on a month to month basis unless otherwise stated as "once off".You can cancel...

 When is payment due by?

All services are billed one month in advance. Payments are usually due on the 1st of each month,...

 Where can I view my account balance, invoices and statements?

You can login to MyTechfish, our Client Portal to view all invoices, services and open support...